We (OyeBobble Store) do not accept returns/refunds under any circumstances, unless specified in cases as, Returns are accepted only under the circumstances of broken on arrival (to be reported with video of the broken doll within 24 hours from the date of receiving). In such cases, the customer is requested to send us the dolls back, which we would fix and send back again. We reserve the right to deny accepting the order and to cancel the accepted order with/without refund anytime before the delivery date due to practical issues that might raise up in production process due to the nature of the art. We do not hold responsibility for inconveniences incurred due to any such circumstances of cancellation or delay and once cancelled/refunded we do not hold any obligation or compensation of any sort. Customer/user discretion and risk advised before placing the order. In adverse cases of any customer making a claim on damages caused for whatsoever reasons, the maximum amount of charges that can be claimed is less than or equal to the charges / payment made by the customer for the product. By using this website, you agree to the courts at Madhya Pradesh, India only shall have exclusive jurisdiction in all matters arising out of or related to this agreement or the use of this website. By placing an order with us through the website, or though our payment links www.oyebobblestore.com, you agree to the above mentioned terms and conditions.